[. . . ] The Limited Warranty Period starts on the date of purchase or lease from Compaq. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled to warranty service according to the terms and conditions of this document if a repair to your Compaq branded hardware is required within the Limited Warranty Period. [. . . ] You are entitled to warranty service according to the terms and conditions of this document if a repair to your Compaq branded hardware is required within the Limited Warranty Period. This Limited Warranty extends only to the original purchaser or lessee of this Compaq branded product and is not transferable to anyone who obtains ownership of the Compaq branded product from the original purchaser or lessee. Compaq products are manufactured using new materials or new and used materials equivalent to new in performance and reliability. Spare parts are warranted to be free from defects in material or workmanship for thirty (30) days or for the remainder of the Limited Warranty Period of the Compaq hardware product in which they are installed, whichever is longer. During the Limited Warranty Period, Compaq will repair or replace the defective component parts or the hardware product. All component parts or hardware products removed under this Limited Warranty become the property of Compaq. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day Limited Warranty of the spare part. In the unlikely event that your Compaq product has a recurring failure, Compaq, at its discretion, may elect to provide you with a replacement unit of Compaq's choosing that is at least equivalent to your Compaq branded product in hardware performance. Compaq reserves the right to elect, at its sole discretion, to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. 305305-B21 11/12/02 Tablet PC Products Worldwide Limited Warranty and Technical Support Compaq Computer Corporation 3 YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Non-Compaq hardware and software products are provided "AS IS. " However, non-Compaq manufacturers, suppliers, or publishers may provide their own warranties directly to you. Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Compaq on the Compaq branded product or that was included with the Compaq branded product at the time of your purchase or lease of the product. Technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software that was either preinstalled by Compaq on the Compaq branded product or included with the Compaq branded product at the time of your purchase or lease of the product is available for a fee. Warranty Period The warranty period for this tablet PC product is one (1) year from the date of product purchase. The warranty period for the rechargeable battery pack and any digital writing pen that come with the tablet PC product is one (1) year from date of product purchase. The AAAA battery for the pen is not included in the Limited Warranty. Types of Warranty Service Your Compaq Limited Warranty consists of repair or replacement of defective parts, including hard drives identified by Compaq Intelligent Manageability software as "prefailure. " 305305-B21 11/12/02 Tablet PC Products Worldwide Limited Warranty and Technical Support Compaq Computer Corporation 6 Free Pick-Up Warranty Service Available Monday ­ Friday Call the Technical Support Center at 1. 800. 652. 6672. If your product needs a hardware repair that is covered under warranty, then Compaq will deliver packaging, pick up the product from your location, repair the product, and deliver the repaired product to the location of your choice. Pick-up service provides a turnaround normally within two business days. NOTE: If you choose your own courier, you assume the risk of loss or damage during shipping. Carry-In Warranty Service Available Monday ­ Friday Carry your product into any Compaq authorized service provider for warranty repair. [. . . ] If your product needs a hardware repair that is covered under warranty, then Compaq will deliver packaging, pick up the product from your location, repair the product, and deliver the repaired product to the location of your choice. Pick-up service provides a turnaround normally within two business days. NOTE: If you choose your own courier, you assume the risk of loss or damage during shipping. Carry-In Warranty Service Available Monday ­ Friday Carry your product into any Compaq authorized service provider for warranty repair. To locate the nearest Compaq authorized service provider, call 1. 800. 345. 1518 (United States) or 1. 800. 567. 1616 (Canada). [. . . ]